To prevent devices from being upgraded, you need to remove them by performing a factory reset these instructions are courtesy of Sonos :. Finally, unplug each of these products.
There are two ways to do this. If you have received a message in your S1 app to upgrade to S2, now is the time to follow those instructions. If you have not received an upgrade message, you can manually download the new S2 app from the Apple App Store or Google Play. When you launch the new S2 app, it will ask if you want to set up a new Sonos system or connect to an existing system.
Select Connect to an existing system and follow the instructions. Once complete, your remaining Sonos products will be running the S2 software and can only be controlled via the new S2 app. Relaunch the Sonos S1 app. As with the S2 app, it will now ask if you want to set up a new Sonos system or connect to an existing system. This time, select Set up a new Sonos system. Follow the instructions. It will walk you through the setup of each product, including any software updates that may be needed.
The S2 products will be downgraded to S1 during the addition process and will once again be compatible with your other S1 products. Update: This article has been updated to reflect new information on the Sonos support page. Take listening to the next level with Sonos S2. This new generation of the app features support for higher resolution audio, an improved design, increased security, and smarter software to keep your system up to date.
Your browser's Javascript functionality is turned off. Please turn it on so that you can experience the full capabilities of this site. Sonos S2. A new app to power your listening experience. Brilliant sound, now even more brilliant. With upgraded audio processing, Sonos S2 supports higher resolution audio technologies for music and home theater, including Dolby Atmos.
Learn more. Improved design for easier use. The updated app makes it even simpler for you to search for content, control the sound, and personalize your listening experience with new features like saved room groups. Increased security. All your services in a single app. Sonos S2 is more than just an app. After updating to S1 my Sonos system worked as usual by following an update to version Today and yesterday have had lots of drop-outs whilst listening to music on My Library.
My system components as per my signature. Music is stored on a NAS wired to the router. Basically music kept stopping and then skipping forward. Finally had enough so turned all Sonos units off and re-started the I have many Sonos speakers throughout my house and use a playbeam grouped for a radio alarm. Until the last update, it was working perfectly for that alarm yes, have a include grouped rooms switch set toon for that alarm and all speakers are actually grouped. Since the update to the most recent fi No longer noticing differences with speech enhancement being on or off.
Prior to the recent update, it worked great, so no idea if related. Used to be super obvious when speech enhancement was on vs off.
Night mode thankfully still works. Swapped out the sound bar with a new one and same issue. I have a Sonos Connect device and two Player 1s.
I moved and had no trouble connecting the Player speakers to my new WiFi system. I am having troubles with the Connect product. I rebooted, I reset to factory settings, I have successfully added to the Sonos 2 app more than once.
There were no pro I was playing on my Xbox when the arc suddenly made an extremely loud pop sound and then lost audio completely. I had to remove the power from the arc and reapply which resumed the audio. Accidentally upgraded to S2. Need to downgrade my Sonos ones to be compatible with S1 controller. Reset and they are at flashing green, but S1 controller add device option is greyed out. So mad! Need help! I have rebooted the router, unplugged the whole system and replugged, updated the TV, updated my Xfinity password which changed a few weeks ago.
I can control the sound with the Sonos app OK, but once ev I forgot to add the diagnostic information, its Hello Everyone,Since the last Sonos update software and material. Check out our guide for more info on how to set Alexa up on your Sonos. Related: Amazon Prime Day Sonos and soundbar deals.
Resetting your Sonos will delete all of the data stored on the speaker and allow your Sonos system to be registered to a different email address so its the final step to take before shipping your speaker off to a new home. Sonos also has its own support site where you can learn about other common issues and share tips and tricks for the popular sound system with the rest of the Sonos community. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest.
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Today, we have 9 million users a month around the world, and assess more than 1, products a year. Home Tech News Sonos not working? How to fix the most common Sonos problems. In this article… 1. How do I set my Sonos up with a new router?
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